Instruction on How To Fix

Legitimate EMail Trapped in Your Spam EMail Folder

How to whitelist an email address with Gmail, or Yahoo! Mail

Nov. 29, 2017 Note for everyone using EMail.

Common in the industry today on line is that legitimate EMail will getting trapped in your Spam Folder.

If you have Google EMail for instance, find your Spam folder. Search for iciworld.

If you find any email there, you must do two things:

  1. Mark it as Not Spam (could be a little check box at the top) by clicking on Not Spam and

  2. Add the From EMail Address to your contacts.

  3. Create a Filter for the address. In Gmail, settings, filters, create a new filter, enter the email address (or domain) into the From Field, click create filter with this search, In the box headed Whan a message arrives that matches this search select Never send it to spam, click on create filter.

Message from Google

How to whitelist

For ICIWorld there are potentially four email addresses so you have to check the From Name in the email and add it to your contacts.

When you add to contacts you can use Gary Nusca, CCIM Bus. 416-777-2633 Mobile 416-214-4875.

Some addresses to add:,

Make an appointment if you need assistance.

Go to and click on Make An Appointment (at the top)

For those who wish to persue this further here is some more history on this problem acrosss the Internet: